While browsing Dan’s site, I came across a link rearding a class action suit against Aiwa. I happen to have one of the 3-disc bookshelf systems covered in the suit. I bought it during the summer of ’95, not long before I left for college. The CD changer carousel has had problems for approximately 6.5 of the 7 years I’ve owned it.

While it’s good to know that I can now get it repaired for free, why on earth would I waste my time to do it? Aiwa will pay me to ship it to an authorized service center for free repair, which requires both work to pack it up and days or weeks of waiting while it gets fixed. SEVEN YEARS after the purchase, this $300-when-new system is probably worth less than $50, and I can replace it with a better low-end system for less than $150 these days (albeit with some seriously ugly styling). I’ve made do with just slapping the side of the thing in order to get the CD to pick up and play, and I think I’ll just keep doing that. It’s currently in my garage and provides ample entertainment while I’m wrenching away beneath my car. The lazy route would be to take the option for the $10 voucher good towards any new Aiwa system. I’m not sure that $10 is worth the time it would take for me to fill out the form, fold it, put it in an envelope, pay 37 cents to send it out, and wait who-knows-how-long for my voucher to arrive. No, thanks.

I mean, will Aiwa lose even a cent over this thing? Will owners of the affected systems actually step up and do this? They *are* offering to reimburse any repair costs, provided the owner give all the required documentation and proof of service. I suppose I can see some owners doing this, provided they still have all of that documentation. If I’d gotten it fixed as soon as I noticed the problem, I can assure you that the documentation would have disappeared long ago.

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